GIVE YOURSELF FREEDOM!
We strive to provide you effortless piece of mind, using in-house staff for all of our listed services, no sub-contractors are needed, leading to major cost savings for you.
1 COMPANY | 3 SERVICES | 1 INVOICE
Freedom Fire is a medium sized business focused on building strong partnerships with their clients. We appreciate your business and we want to get to know it better, so we can anticipate your needs; focusing on providing you with the highest level of customer service.
We believe strongly in referral business to and from our customers, your success is our success.
Freedom Fire offers you three unique departments in the fire protection industry working together acting as one company. Many building owners will use three different vendors to achieve all their life safety inspections. Our slogan of 1 company, 3 services, 1 invoice is more than just a slogan, it’s an easier way for you to operate your business.
We pride ourselves on our diverse portfolio, including projects in the utility, industrial, mining and commercial sector. We believe that building strong clients relationships is incredibly important and we work closely with our clients to engender complete trust. Our team has a great wealth of experience and know that, despite the complexity of the project, there should be no mystery to the client.
– Emile Jolicoeur (President)
OUR CORE VALUES
Making sure our customers have dependable accurate service is high priority for us. Quoting accurately and fairly so there are no surprises, calling our office and speaking to a person to bring you fast efficient service is the reliable service you deserve.
Our staff is trained in detailed procedures for scheduling, executing and invoicing work to make sure the professional service you’re receiving is the same consistent service every time.
Relationships are built on trust and the best way to build that trust is to be honest about who we are and what were all about. Scroll through our detailed company bios to get a feel for who you’re dealing with.
Using technology to build reports as we perform annual inspections and advanced algorithms for quoting to give you faster service is efficiency you can benefit from.
Training and experience is the key to providing professional service. We train our staff to be well rounded, understanding each of the three specialized disciplines and getting our techs certified.
Building long lasting relationships with our clients is the highest priority out of all our core values. All our core values are required to build that strong relationship to give you the best service that you deserve and trust.
Emile Jolicoeur | President of Operations
Avid sports fan, Emile has been helping grow businesses and keep them safe for over 25 years, specializing in fire suppression solutions for various industries. In the board room or on a job site he’s not afraid of rolling up his sleeves. Emile sets the standard at Freedom using his work ethic and determination to bring his clients the highest level of quality and customer service.
Kevin Lawrence | Fire Alarm Services
Kevin keeps his beard trimmed short to fool onlookers into thinking he’s not a hipster. But don’t be so easily fooled, his appreciation of craft beer and supporting local restaurants are tell a tale signs. As the fire alarm manager Kevin extends the same interest and appreciation to his work. Coming up with creative outside the box ideas combined this with his 11 plus years as a CFAA technician to bring his clients a unique alternative option.
KAREN RIDDELL | OPERATIONS COORDINATOR
Karen Riddell is your first point of contact for scheduling a technician for regular maintenance or emergency service. When you call, she jumps to make sure we keep your business running smoothly. It’s no surprise she has been the recipient of customer service awards. Her organization and strong work ethic help to keep the Freedom Fire machine turning, not to mention well fed. If there is one skill that exceeds her amazing customer service it may just be her skills in the kitchen.
Louise Jolicoeur | Office Administrator
A good office manager finds a way to make it work and Louise is an example of that. Whatever the task or the problem she finds a way. Frequent volunteer at Siloam mission and Victoria hospital. Louise is motivated and likes to keep herself busy but never too busy to police the grammar used in the office. Louise is your first contact for all of Freedom Fire accounts receivable and payable concerns.
DO YOU HATE CALLING
Why call three companies to schedule your fire protection services when you can just call ONE?
SEE US IN ACTION!
Check out some of the companies we have partnered with.